Shipping policy

PROCESSING TIME

All orders are processed within 1 to 3 business days. Orders are not processed on weekends or public holidays. You will receive a confirmation email with your tracking number once your order has shipped.

DELIVERY TIMES

Estimated delivery time is 6 to 10 days from the day you place your order, including the 1 to 3 business days of processing. The product page shows the estimated delivery dates for your order.

Delivery times are estimates and may vary due to customs clearance or carrier delays.

SHIPPING RATES

Free tracked shipping on orders of US$75 or more to the United States, Mexico, Australia and New Zealand, £59 or more to the United Kingdom, €69 or more to Europe, and CA$100 or more to Canada (amounts converted to your local currency at checkout where applicable). Below these amounts, a flat tracked shipping rate applies, shown at checkout. Optional Priority Insured Shipping (loss protection) is also available at checkout.

ORDER TRACKING

Once your order ships, you will receive a confirmation email with a tracking number. Please allow 3 to 5 business days for tracking information to update. International packages may show no movement for several days when passing through customs, this is completely normal.

CUSTOMS AND DUTIES

Atlas ships internationally. Import duties or taxes may apply depending on your country and are the responsibility of the customer. Most orders under €150 within the European Union are not subject to additional duties.

LOST OR DELAYED ORDERS

If your order has not arrived within 30 days of your shipping confirmation email, contact us at contact@atlasmens.com and we will resolve the issue immediately.

About Atlas

Atlas is operated by Amethyst Ventures (SAS), headquartered in France. Our pieces are produced by our global manufacturing partners. Items are quality-checked before dispatch and shipped directly from our partner facilities to you.

By placing an order, you acknowledge that delivery times reflect international shipping. Our customer service team based in France handles all questions, returns, and refund requests at contact@atlasmens.com.